Effective date: October 11, 2026
Lo-Fi Network LLC ("Lo-Fi," "we," "us") operates Lo-Fi Local, in-store Shop Links, and related websites, apps, and services (the "Service"). This Privacy Policy explains the information processed to provide the Service and how it is used.
Lo-Fi Local is designed for participation without a conventional user account. Visitors can scan and explore the network without installing an app. Web Passport progress is generally stored in the browser and may be lost if browser storage is cleared, private browsing ends, or the browser or device removes that data.
The optional Save Your Progress feature helps move an existing web Passport into the Lo-Fi Local app. When used, the Service creates a temporary, expiring handoff token associated with the Passport information being transferred. After installation, the app can use that token to claim the Passport. The token is intended for a one-time transfer and expires if unused.
A saved Passport is maintained in Lo-Fi's Cloudflare-hosted database and accessed using a randomly generated app credential. The app may store that credential on the device to retrieve saved progress. We do not require an email address, phone number, account password, or facial recognition enrollment for this feature.
The app helps protect progress from ordinary browser-storage loss. However, the current Service does not provide a separate account-based recovery process. If the app and its saved credential are removed, the existing Passport may not be recoverable or relinkable. The Passport record may remain in our database even if access from a particular device is lost.
Lo-Fi is designed to measure participation and support local commerce, not to build named consumer profiles or track people across unrelated websites and apps.
Lo-Fi does not sell personal information, sell individual scan histories, or use Passport activity to create third-party advertising profiles. Shops, sponsors, and community partners may receive aggregated or de-identified activity information, such as overall scan counts, participation totals, and reward activity, rather than an individual's Passport history.
Service providers may process information necessary to operate the Service. Depending on the feature, these providers may include:
These providers may handle information under their own privacy policies and terms. Information may also be disclosed if required by applicable law or to protect the Service and its users.
We retain information for as long as reasonably necessary to operate participation and reward features, maintain saved Passports, provide aggregate reporting, protect system integrity, support participating businesses, and address abuse or legal obligations.
Browser-based Passport information may remain on a device until browser storage is cleared or removed. Saved app Passport records and their associated credential references may remain in our database after an app is uninstalled; uninstalling does not automatically delete the server-side record. Temporary Save Your Progress tokens expire, and completed handoffs are marked as used.
Lo-Fi does not intentionally retain visitor IP addresses or browser user-agent strings in its participation-event records. Infrastructure providers may maintain separate operational or security logs according to their own practices.
For questions about Passport data or requests concerning your data, contact us at the address below. Because Passports do not require personal accounts, our ability to locate or verify ownership of a particular anonymous record may be limited.
Participating businesses may request correction or removal of their listing information by contacting us.
Visitors do not need to create an account to scan participating locations, explore the network, or take part in supported activities. Installing the app to save progress is optional.
Lo-Fi uses limited participation information and pseudonymous identifiers instead of requesting personal identity information. Our intent is to connect local shops and communities without selling individual behavioral data or building personal advertising profiles.
The Service is intended for general audiences and participating businesses. Lo-Fi does not knowingly request or collect personal identifying information from children. If you believe information about a child has been provided to us, please contact us.
We may update this policy as the Service changes. Material updates will be reflected on this page with a new effective date.
Questions or privacy requests may be directed to hello@lo-fi.network.